FAQs

There are no cloakroom facilities & staff are not permitted to store, hold or look after items. For the safety of the event and attendees, unattended items such as bags, chairs, umbrellas etc, will be promptly removed & disposed of.

The following are considered dangerous and are not permitted. Our security team reserve the right to confiscate prohibited items, including:
● Drones
● Glass in any form (including perfume bottles)
● Cans or metal containers
● Spray cans, gas canisters or compressed gas in any container
● Containers of glitter
● Fireworks, flares, smoke canisters, Chinese lanterns
● Camping stoves or cooking apparatus, explosives
● Handheld communication devices such as radios, radio jammers/scanners
● Firearms, knives or blades, replica weapons of any sort
● Umbrellas
● Balloons
● Stools/camping sticks/chairs or other furniture
● Gazebos or parasols
● Sports equipment
● Flags and banners
● Megaphones, amplification equipment
● Klaxons, air horns or other similar items capable of making loud noise
● Laser pens
● Scooters, skateboards, bicycles, trolleys
● Any other item which security may deem hazardous
● Bags larger than 45cm x 36cm x 20cm
● Food or drink (with the exception of sealed water bottle)
● Controlled substances (including psychoactive substances)
● Animals, with the exception of guide dogs

Please click here see our Instagram for up-to-date set times.

If they have not been posted yet, please bear with us as they will be uploaded in the 5 days prior to the show!

Yes, you can bring your plastic or metal water bottle to South Facing and use our free water points.

Please note that your bottle must be empty on arrival.

There is no parking available for South Facing, please use alternative transport where possible.

No, at South Facing festival the VIP area does not offer a view of the stage.

Instead, the VIP ticket offers:

-Additional seating
-Private bar
-Premium toilets
-Additional food trader

James / Happy Mondays – 16:00 – 20:00

First Aid Kit – 14:30 – 20:00

Craig David – 13:00 – 20:00

There is no re-entry to the site once you have entered the event. Please make sure you have everything you need with you. If you need to re-enter the event for exceptional circumstances please ask a member of our security or event management team.

No umbrellas are permitted in the venue, so in case of rain please bring clothing appropriate for wet weather. We are an outdoor venue so at liberty of the elements!

To make your entry to the site as seamless as possible, we recommend that you don’t bring a bag. However, you can bring a bag up to 45cm x 36cm x 20cm in size if necessary. No suitcases or large bags will be permitted. There are no cloakroom or locker facilities on site.

The following are considered dangerous and are not permitted. Our security team reserve the right to confiscate prohibited items, including: 

• Drones
• Glass in any form (including perfume bottles)
• Cans or metal containers
• Spray cans, gas canisters or compressed gas in any container
• Containers of glitter
• Fireworks, flares, smoke canisters, Chinese lanterns
• Camping stoves or cooking apparatus, explosives
• Handheld communication devices such as radios, radio jammers/scanners
• Firearms, knives or blades, replica weapons of any sort
• Umbrellas
• Balloons
• Stools/camping sticks/chairs or other furniture
• Gazebos or parasols
• Sports equipment
• Flags and banners
• Megaphones, amplification equipment
• Klaxons, airhorns or other similar items capable of making loud noise
• Laser pens
• Scooters, skateboards, bicycles, trolleys
• Any other item which security may deem hazardous
• Bags larger than 45cm x 36cm x 20cm
• Food or drink
• Controlled substances (including psychoactive substances)
• Animals, with the exception of guide dogs

Box Office

If you are collecting tickets or have any ticketing queries, please visit our on-site Box Office, which is open from 11am to 9pm.  

Toilets

Toilets, including accessible toilets, are located throughout the site and clearly signposted.

Welfare and First Aid

There is Welfare and First Aid provision on site. Services are open during event hours and all visits are logged and recorded. If you need to store medicine, you can store it in the fridge at the Welfare Tent. 

Lost property

Lost Property is also handled at the Welfare Tent. Please head there and speak to our Lost Property Manager if you have lost or found an item. 

Free drinking water

There are free drinking water points available throughout the event. We encourage you to bring your own reuseable water bottle to refill at these points.

Recycling bins

In an effort to reduce the use of plastic at our event, there is a ban on the sale of all single-use plastic bottles on site. You can find recycling bins, alongside general waste  bins, placed at regular intervals in The Bowl. 

Cash points
There are no cash points available on site. South Facing is a cashless event and accepts card payments only.

For all lost property during South Facing Festival, please fill in the lost property form via the QR code below

Alternatively, you can email lostproperty@tlcwelfare.co.uk – they will help as best they can!

If your question is not answered anywhere on the South Facing Festival website, please email info@southfacingfestival.com but allow 72 hours for a response.

Lost Property: lostproperty@tlcwelfare.co.uk

PR enquiries only: alex@galapr.co.uk

Tickets enquiries only: southfacing@kaboodle.co.uk

Follow us on Twitter & Facebook for all the latest South Facing news!